Help Center
111b Frequently Asked Questions
From opening an account to withdrawing money via bKash — find clear answers to any question about 111b right here.
111b is a safe and reliable online casino and sports betting platform for players in Bangladesh. We know that both new and experienced players have many questions. That is why we have brought together detailed answers on account registration, bKash-Nagad-Rocket transactions, bonus terms, cricket betting, slot games, and safe gaming — all in one place. Scroll through the sections below or go directly to the section you need.
Get Started
Account and Registration
To open an account at 111b, you need an active mobile number and an email address. Enter your name, mobile number, password, and preferred currency (BDT) in the registration form. The whole process takes just a few minutes. Make sure you are at least 21 years old.
First, make sure you are entering the correct mobile number and password. If you have forgotten your password, use the "Forgot Password?" option on the login page — an OTP will be sent to your registered number. If the problem persists, contact 111b's 24/7 live chat and the team will resolve it quickly.
No. Only one account per person is allowed. If multiple accounts are detected for the same person, all accounts may be suspended and bonuses cancelled. Keep your single account secure and never share your login details with anyone.
Before processing a withdrawal, 111b may verify your identity. In that case, you may need to submit a photo of your National ID (NID) or passport. This process is usually completed quickly and helps ensure the platform's security and fair play.
Yes, 111b is fully mobile-friendly. You can access the site directly from the browser on any Android or iOS smartphone. No separate app installation is needed. Log in via your mobile browser to play slots, cricket betting, and live casino games.
Payments
Deposits and Withdrawals
Deposits made via bKash are generally credited to your 111b account instantly. Occasionally it may take a few minutes due to temporary load on banking servers. If your balance does not appear within 15 minutes, contact live chat support with your payment details.
The minimum deposit at 111b is ৳100 and the minimum withdrawal is ৳500. These limits apply to all payment methods — bKash, Nagad, Rocket, and Upay. The limits are set to make regular play convenient with smaller amounts.
Withdrawals at 111b are generally completed within 15 minutes to 2 hours. This timeframe applies to both Nagad and Rocket. During peak hours or if account verification is required, it may take slightly longer.
111b itself does not charge any extra fees for deposits or withdrawals. However, bKash, Nagad, Rocket, or Upay may apply their own transaction charges — this depends on the respective mobile banking provider's policy. Confirm any charges in your payment app before completing a transaction.
Yes, Upay is one of 111b's approved payment methods. You can easily deposit and withdraw using Upay alongside bKash, Nagad, and Rocket. The minimum deposit is ৳100 and the minimum withdrawal is ৳500.
If a withdrawal request is still being processed, it may be possible to cancel it within a limited time. However, once a payment has been approved, it cannot be cancelled. In any urgent situation, contact live chat support promptly.
Gameplay
Games and How to Play
To bet on BPL, go to 111b's cricket section and select an ongoing or upcoming BPL match. You can bet on various markets including match winner, top batsman, and total runs. Confirm your balance before placing a bet and read the odds carefully.
RTP stands for Return to Player — it is a theoretical figure indicating what percentage of the total money wagered on a game is returned to players over the long term. For example, a 97% RTP means that on average ৳97 is returned for every ৳100 wagered — but this is an average across many spins, not within a single session.
Yes, 111b's cricket section offers in-play or live betting on major tournaments including IPL and T20 World Cup. Odds update after every over during a match, making for an exciting experience. The live betting section is accessible from the cricket page on the site.
Yes, 111b's live casino section lets you play baccarat, roulette, blackjack, and many more games with real dealers. Enjoy live tables from trusted providers like Evolution Gaming and Ezugi. Live games run smoothly on mobile as well.
111b's games run on RNG (Random Number Generator) technology, which makes every outcome completely random and unpredictable. Games from reputable providers such as Pragmatic Play, PG Soft, and JILI go through third-party audits, ensuring fair play.
Offers
Bonuses and Promotions
111b offers new members a 150% bonus on the first deposit, up to a maximum of ৳5,000. This means if you deposit ৳1,000, you receive an additional ৳1,500 in bonus, bringing your total balance to ৳2,500. To receive the bonus, make your first deposit after registration using any payment method.
A wagering requirement is the specific multiplier applied to bonus funds that must be wagered in total before a withdrawal can be made. At 111b this is 25x. For example, if you receive a ৳1,000 bonus, you need to place bets worth ৳25,000 (1,000 × 25) before you can withdraw.
111b's VIP program has three tiers: Bronze, Silver, and Gold. You move up to higher tiers by playing regularly. Bronze members receive up to 0.5% weekly cashback, Silver members receive 1.0%, and Gold members receive 1.5%. VIP members also receive priority support.
Yes, 111b offers regular members periodic reload bonuses, cashback, and special tournament offers. Special sports promotions are also available during BPL or T20 World Cup season. Check the promotions section of the site regularly for the latest offers.
In most cases, bonus balance can be used on slot games and many casino games. However, certain restrictions may apply to some games or live casino betting. Full bonus terms and conditions are available on 111b's terms and conditions page.
Protection
Safety and Responsible Gaming
Yes, 111b uses SSL encryption technology to keep all data secure. Your mobile number, email, and payment details are never shared with third parties. To learn more about the platform's privacy practices, visit our privacy policy page.
You must be at least 21 years old to open an account and play at 111b. Account creation by minors is strictly prohibited. If incorrect information is provided during age verification, the account may be suspended and any winnings forfeited.
If you want to take a break from gaming for a period of time, you can request self-exclusion by contacting 111b's live chat support or emailing [email protected]. To learn more about responsible gaming, read our responsible gaming page.
111b believes in responsible gaming. We offer deposit limit setting, temporary account breaks, and permanent self-exclusion. If you feel that gaming is having a negative impact on your daily life, please take a break and talk to us via live chat.
Contact 111b's live chat support immediately and request a temporary account lock. Then change your password and secure your mobile banking service as well. To stay safe, never share your password or OTP with anyone.
Still have questions?
Contact support
Our Bengali-speaking team is available 7 days a week, 24 hours a day. Join live chat or write to us by email.
Email: [email protected] • Response time: 15 minutes to 2 hours